For full details of your rights under the Consumer Protection Regulations, please contact your Citizens Advice Bureau or a Solicitor.Fresh Flower cancellations and changes are possible up to 48 hours prior to delivery.Your statement will show what we have sent you since your last statement, the payments we have received from you, the outstanding balance, your minimum payment and the date this is due, your current credit limit, the balance available to spend and what we have sent you since your last statement, (i.e. Cancelling your order Under Consumer Regulations you have the right to cancel your order as long as you do so no later than 14 days after the day on which you receive the goods or service.Please be aware that your right to cancel does not apply to certain goods that we sell, for example, items made or customised to your order, such as photo gifts, made to measure curtains and personalised goods, fresh flowers, perishable food items, audio or DVD recordings, computer software and games toiletries and cosmetics where the seal has been broken, or pierced earrings.For security reasons we may restrict the volumes of certain items to be sold in any one transaction.Following formation of the contract, Next shall continue to own any goods ordered until it has received payment in full from you, even though the goods may have already been delivered to you.We will email you when your order is ready for collection at your designated store.
Collect In Store: Ready Within 1 Hour Store delivery exceptions Delivery to stores is not available for swatches and paint samples, all flowers, items ordered from the Gift List, Gift Cards, Art2Order, personalised items or items made to your order, photos, domestic appliances, Gift Experiences, wall stickers, Garden and Plants, Hammonds bedrooms, Beaverbrooks products, or some large 2 person delivery items.
The next day delivery to store service applies to orders placed before midnight on any day. It is available in most stores excluding airport stores and is subject to stock availability and demand.
Delivery to store is not available for certain items listed below in the STORE DELIVERY EXCEPTIONS section.
Your order for goods is accepted and a contract is formed between Next and you when we despatch the goods you have ordered and not before.
A contract is not formed at the point in time that payment has been taken from you by Next, nor at the point in time that you receive an email from Next acknowledging receipt of your order.